Mailboxes & Conversations
Learn about using Mailboxes to master customer support and feedback.
- Adding DKIM and SPF / Return-Path records for your Outgoing Email
- Adding and Removing Users from a Mailbox or Project
- Archiving and Deleting Projects and Mailboxes
- Bulk Edit and Filter Tickets by Job
- Changing Workflows on an Existing Project or Mailbox
- Connecting a web form to your Mailbox
- Controlling Spam
- Create a Project That Uses Workflow Jobs
- Creating a New Mailbox
- Exporting Tasks and Conversations
- Getting Started with Workflow Jobs
- How to Set Up Your Customer Ticket Portal
- Introduction to Mailboxes
- Link Tasks to Conversations and Vice Versa
- Mailbox Email Limits
- Managing Email Notifications
- Merging Conversations in a Mailbox
- Moving Tasks to Another Project (or Conversations to Another Mailbox)
- Setting up Saved Replies
- Setting up Auto-Forwarding
- Setting up Conversation Rules
- Setting up an Email Signature
- Setting up an Outgoing Email Address
- Using Filters to find Tasks and Conversations
- Using Project & Mailbox Notes
- Using Tags to Organize Work