I recently read through some of the decisions that Sifter, a competing issue tracker, made with their application.Sifter’s simple approach mirrors what we believe too: one-to-one communication on issues, and a strict set of issue statuses that drive how issues get resolved. However, there are a few features that DoneDone offers which differ from Sifter’s. […]
Recently, Bug Shooting added support for DoneDone. Bug Shooting is a free download for Windows that lets you take screenshots, annotate them, and immediately upload them as part of a new or existing issue. Do note that we currently only allow file uploads for paid accounts. Here’s how it works with DoneDone. Quick install and
Need to share project-wide information with your team? Get the scoop on how DoneDone’s newest feature, Notes, can help keep all your project and mailbox info organized, easily accessible, and up to date.
Sharing Project & Mailbox Information Made Easy with DoneDone Notes Read More »
This is the third in a five-part series of articles introducing DoneDone, our simple, straightforward issue tracking tool to finish projects strong. Sign up to get a launch alert and view a quick features list at http://www.www.getdonedone.com. We’ll be launching DoneDone within the next few days… Today, let’s talk about search. DoneDone gives you smart
Customer support and bug tracking are two functions that are critical to your company’s success: Help desk software enables your support team to build a rapport with customers. Issue tracking software provides a workflow for your development team to stay on track. Today, many companies use one system for customer support and another for issue
Saving time (and money) with a combined issue tracker and customer support tool Read More »
Ok. We’ve been cranking on a a new interface which we’re planning to release on November 9th, 2012. It hits on a few huge improvements you’ve been requesting, so our hunch is that you’ll jump out of your captain’s chair and yell “Woot!”, and then promptly sit back down and continue to work. A faster,
Remote working is something that companies need to prepare for as much as the employees.
To be better prepared to work from home, use this handy remote work checklist. You’ll learn how to improve remote team communication and collaboration.
We made a small tweak to issue lists in DoneDone today. Previously, things worked like this. You’d go to a project and search for issues. You’d click into an issue to view the detail. You could even click the “Previous Issue” and “Next Issue” links in the upper-right to scroll through the issues you searched
We’re in the early process of re-architecting DoneDone, our simple web-based issue tracker. Since we launched in April 2009, we’ve gotten plenty of your feedback on what’s working and what’s not. Now, we’ve reached that exciting, but admittedly daunting decision to redesign a lot of the inner-workings of DoneDone.In this post (and likely a few
Refactoring lessons: Making more flexible permissions Read More »