Run your team without the chaos. Start free.
DoneDone combines a shared mailbox and task management so your team can capture
requests, stay accountable, and actually get work done, without juggling tools.
No credit card required
Starter
For a small team with one shared inbox
Billed annually
- Up to 4 users
- 1 shared mailbox
- Unlimited emails, tasks and projects
- Assign, set due dates and track status on every email and task
- Turn any email into a linked task
- Kanban board across emails and tasks
- Custom fields and workflow automations
- Saved replies and auto-responder
- iOS and Android apps
Pro
For teams with several inboxes or outside collaborators
Billed annually
Everything in Starter, plus:
- Up to 8 users, then $12.50/mo per extra user
- 3 shared mailboxes
- Unlimited guest users
- White-label customer ticket portal
- Mailbox office hours
- API access and webhooks
Starter
For a small team with one shared inbox
Billed monthly
- Up to 4 users
- 1 shared mailbox
- Unlimited emails, tasks and projects
- Assign, set due dates and track status on every email and task
- Turn any email into a linked task
- Kanban board across emails and tasks
- Custom fields and workflow automations
- Saved replies and auto-responder
- iOS and Android apps
Pro
For teams with several inboxes or outside collaborators
Billed monthly
Everything in Starter, plus:
- Up to 8 users, then $12.50/mo per extra user
- 3 shared mailboxes
- Unlimited guest users
- White-label customer ticket portal
- Mailbox office hours
- API access and webhooks
14-day free trial. No credit card. 1:1 onboarding included.
Not sure which plan fits? Book a short call with our team.
Compare plans
Plan limits
Work on every request
Shared inbox
Automation
Team, reporting and security
Integrations and developers
Support and onboarding
Pricing questions
What counts as a user, and what is a guest?
A user is a member of your team who works tickets and tasks. Guests are outside collaborators, such as clients or contractors. They can follow tasks, comment, and update the status of tasks assigned to them in the projects you add them to. Guests can’t access mailboxes. Guests are available on Pro and are unlimited and free.
What happens if we grow past 4 or 8 users?
Starter covers up to 4 users. Pro covers up to 8, and you can add more for $12.50/mo each.
Do due dates, assignment and statuses work on emails, or only on tasks?
Both. Every email conversation and every task can have an owner, watchers, a status, a due date and a checklist, and both show up on the same Kanban board.
How many shared mailboxes do we get?
Starter includes 1 shared mailbox and Pro includes 3. You can forward an existing address like it@ or support@, or connect the mailbox directly.
Can we switch plans or cancel?
Yes. You can move between Starter and Pro as your team changes, and cancel anytime. Contact support if you need help with billing.
What's included in 1:1 onboarding?
Every plan includes a 1:1 session with our team to get your mailbox and workflows set up the way your team works.
Is our data secure?
Every account includes SSL and data encryption, hourly backups, 24/7 monitoring and 99.9%+ historical uptime. Read more about DoneDone and GDPR.
Book a demo
See how DoneDone would work for your team
Pick a time for a 30-minute call. We'll look at how your team handles requests today and show you how to set it up in DoneDone.
- A setup built around how your team already works
- How to assign ownership so nothing gets missed
- Which plan fits your team
Already signed up? Every plan includes a free 1:1 onboarding session.
Give DoneDone a try today!
No credit card needed. Just sign up for a free trial, invite your team, and start getting things done with DoneDone.