Shared Inboxes
Turn your inbox into a system for getting work done
Get instant visibility into incoming requests so your team can assign, track, and complete work without confusion.

No more lost emails. Only easy-to-track tickets.
Assign & prioritize. Tag & recategorize. Reply & discuss internally. It’s what email should’ve been.

It's fully loaded.
Customizable workflows? ✓
Customer ticket portal? ✓
Easy customer searching? ✓
Guided setup for email forwarding? ✓
Auto-responses and office hours? ✓✓
Email signatures? ✓
Saved replies? ✓
Merge conversations? ✓
Reply collision detection? ✓
Spam filtering? ✓
Bounced email warnings? ✓
DKIM and Return-Path records? ✓

One tool for projects and customer support.
Unify customer support and project management in one place. Your business benefits when support and product teams work together, not apart.

Simple shared inbox features
Avoid overly complex workflows and processes with a tool that has everything you need and nothing you don’t.
Workflows & Statuses
Private Commenting
Saved Replies
Priorities
Assignees & Watchers
Due Dates
Auto-Responders
Tagging
Linked Tasks
Spam Filtering
DoneDone integrates with…



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