Help Docs

You can create a new Mailbox at anytime by clicking the New Mailbox button on your dashboard. If this button does not appear on your dashboard, it is because you are only a Normal user. Just ask an Admin or Account Owner to change your Role.

You'll then be asked to name your new Mailbox and choose a Workflow. You can select your own Custom Mailbox Workflow or use one of DoneDone's built-in Workflows for Help Desks or Hiring. Click the Create Mailbox button to continue.

Your new Mailbox is now created! At this point, we will walk you through two things to complete setup:

1. Set up an Auto-Forwarding rule on an email address you own.
2. Set up the Outgoing Email Address to an email address you own.