Help Docs

DoneDone takes a simple approach to roles and permissions. Every User on your account falls into one of three roles:

• Normal User
• Admin
• Account Owner

Normal User

Normal Users are able to work within the Projects and Mailboxes that they've been assigned to but are unable to invite new users to the account or manage billing and account information. Typically, most users on your account will fall into this role.

Admin

An Admin can do everything a Normal user can do, plus they're able to:

• Create new Projects and Mailboxes
• Invite new users to the account
• Assign users to specific Projects and Mailboxes

Account Owner‍

An Account Owner can do everything an Admin can do, plus they're able to manage Account & Billing information like...

• Updating the account name
• Switching between monthly and annual plans
• Updating payment information
• Cancelling the account

We strongly recommend making two or more users Account Owners so that if one person were to leave your organization, another person was still able to manage your account.

Admins and Account Owners are able to manage the roles of users on your account by going to the Users section.