The DoneDone Blog

Features & Updates

Product updates and our thoughts on getting work done.

DoneDone’s New Pricing Model Makes all Guest Users Free

DoneDone's New Pricing Model Makes all Guests Free of Charge to Promote the Spirit of Collaboration.

Fifteen Years of Keeping It Simple

DoneDone's creator (and still lead designer and developer) looks back on 15 years of staying relevant, keeping things simple, and playing our own game.

Simplify Support with DoneDone’s New Customer Ticket Portal

Goodbye, email chaos! Hello, simplicity! Experience DoneDone's new Customer Ticket Portal — an effortless way for your clients to manage support tickets. Fast replies, no inbox mess. Try it out and elevate your customer support today!

Streamline Your Workflow with DoneDone’s Latest Feature: Workflow Jobs

Get ready to be thrilled! DoneDone has just unveiled Workflow Jobs, the simplest way to effortlessly reassign tickets. By leveraging Jobs within your Workflows, tickets will be automatically reassigned whenever there's a change in their status.

Out with the Old, In with the New: Discover What DoneDone 2 Can Do Better Than Classic

Ready to make the switch from DoneDone Classic? Get an overview of all the awesome features in DoneDone 2, including custom workflows & statuses, kanban boards, shared inboxes, integrations and mobile apps. Upgrade today for a better experience!
Early look at Workflow Jobs in DoneDone

A Sneak Preview of DoneDone’s Upcoming Feature: Workflow Jobs

As a project manager, you understand how important it is to keep things running smoothly. And when you're managing a team of developers, designers, and other contributors, that can be a real challenge.

Sharing Project & Mailbox Information Made Easy with DoneDone Notes

Need to share project-wide information with your team? Get the scoop on how DoneDone's newest feature, Notes, can help keep all your project and mailbox info organized, easily accessible, and up to date.

Streamline Your Support Tickets with DoneDone’s New Conversation Merge Feature

Frustrated with having to manage multiple tickets about the same issue? With DoneDone's new conversation merge feature, it's easier than ever to consolidate and keep track of support tickets. Discover how you can make customer service a breeze!

DoneDone Workflows Got an Upgrade! Here’s Everything You Need to Know

Did you hear the news? DoneDone's workflows just got an upgrade and it's now easier than ever to design a new workflow and create projects. Find out everything you need to know here!

Two Exciting New Updates Have Arrived – Pabbly Connect and Who’s Viewing!

It's now easier than ever to connect DoneDone with other apps using Pabbly Connect. That's not all! You can also see if colleagues are viewing a ticket so you don't accidentally step on anyone's toes.

Streamline Your Workflow and Get Things Done Faster: Check Out Webhooks and an Improved Bulk Editing Experience

Our latest release includes two new features - webhooks and an improved experience for editing tickets in bulk. See how they can help you streamline your workflow and get things done faster!

Get More Out of DoneDone with the New Pinboard Feature

The latest release of DoneDone includes a new way to see "what's on my plate" which includes all your important tickets along with upcoming due tickets. You can also keep track of all your favorite tickets using the new DoneDone Pinboard.

More from our blog…

Bug Tracking
Scroll to Top