The DoneDone Blog

Features & Updates

Product updates and our thoughts on getting work done.

$50 for Every Friend You Refer: DoneDone’s Brand New Referral Program

Looking for a way to save on your DoneDone account? Refer your friends and colleagues today and you'll both receive a $50 credit!

New Filtering UI in DoneDone: Streamlined and Even More Powerful

The new filtering UI in DoneDone makes it easier than ever to quickly find the tickets you need. We've also introduced new filter properties like filtering on a specific Customer or filtering on tickets that were created by specific people.

Introducing DoneDone Mobile: Stay on top of your work from anywhere

Keep your work organized and on track with the new DoneDone Mobile apps for iOS and Android devices.

3 Updates from DoneDone: Auto-Refreshing, Customer Name Editing, and Filtering by Reference Number

Learn about the latest updates to the DoneDone app, including auto-refreshing, customer name updates, and ticket filtering.

Latest release: speedier, more intuitive navigation

Our newest release is all about speed and convenience. Watch this video to see our creator-in-chief, Ka Wai Cheung, walk you through these updates.

Add tasks directly from conversations, comments, and replies (and more features)

With this update, you can create task via comments and replies.

Text Formatting at Your Fingertips

We've made a new change to the formatting of text in DoneDone. Now, DoneDone always displays text controls for you no matter how long your content is—so now you can stay in control of your formatting throughout your entire comment without scrolling.

Use Saved Replies in New Conversations

You can now use saved replies in brand new conversations and use reference numbers in your email signature.

Move Tasks to Any Project Workflow

A new feature allows you the freedom of moving tasks between project workflows. Learn how here.

Stop spam from invading your DoneDone account

Keep the spam out of your inbox and focus on genuine conversations. Learn how to use our new spam control features today!

Just Shipped: A Complete Reply History in Conversation Emails

Learn about the newest feature on DoneDone that allows customers to keep track of longer support exchanges by including the entire conversation thread in their replies.

DoneDone Introduces Kanban and Other Improvements

Just released: Kanban and improved lists. Learn more and see what's coming next!

More from our blog…

Bug Tracking
Scroll to Top