The DoneDone Blog

Blog - Page 10 of 27 - DoneDone

Product updates and our thoughts on getting work done.

Help desk and project management: two reasons it’s a perfect pairing

Learn why your help desk and project management tools should be one in the same if you want to build and scale a customer-first business.

A short guide to real estate project management

Discover why project management in real estate is important and learn how to select the right real estate project management software tool.

How to do customer support with a small team

Learn how to do customer support with a small team by selecting the right ticketing system for your business and using smart customer service strategies.

Just Released: Google Drive attachments!

We have another big announcement! Until now, if you wanted to link to a Google Drive file, you'd have to open a new browser tab, then manually copy and paste the URL directly into your message.

Just Released: Zapier Integration

Last week, we released our first ever integration with Zapier. If you're not familiar with Zapier, it's a service that lets you connect web apps together to automate common tasks.

Why you need a help desk for customer support

Need to improve your customer support? Here are a few reasons why you should use a help desk for effective communication and tracking.

Just Released: New and Improved Github Integration

We're excited to announce the release of our brand new Github integration with DoneDone 2!

On parenting and programming

The release of DoneDone 2 was the culmination of over a year's worth of changes, improvements, and re-writes to the old system.

Just Released: Harvest Integration

Today, we're excited to announce we've released an integration with the popular time-tracking app, Harvest. You can now track time on any task or conversation right within the app.

Just Released: Global Search, Reference Numbers, and better lists

Hey DoneDone users! This morning, we made our first big release since the launch of DoneDone 2. Here's what's been updated.

Simple Help Desk Software Features To Look For

Check out these simple features that every help desk software should have. It's everything you need to get started with basic customer support.

Making the switch from DoneDone Classic to DoneDone 2

Last week we shared the big news about launching DoneDone 2. As Mike wrote in our sneak peek, what started as a few updates quickly evolved into a new product once we realized the potential of what it could be.

More from our blog…

Bug Tracking
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