The DoneDone Blog

Features & Updates

Product updates and our thoughts on getting work done.

How to use DoneDone to manage your customer support email

A few years back, we launched Public Issues (Wait! Have you seen the NEW DoneDone customer support features?) to extend DoneDone beyond just an internal issue tracker.

New feature: Mark an issue as duplicate

If you track issues with a team, you've probably run into this situation before: Someone logs an issue and, soon thereafter, another person logs a nearly identical issue again.

The very first one

In our first two weeks, a few dozen customers signed up. But, not a single person had entered in their credit card during their trial period.

New feature: @mentions!

One of the most frequent requests we've received over the past year is to make it easier to loop people in on issues.

DoneDone for iOS app is finally here!

DoneDone is now available as an issue tracker app on your iPhone or iPad from the App Store.

New Feature: Pasting Screenshots

If you build websites or web/mobile/desktop apps, it's always super helpful to include screenshots when logging issues.

New Tagging Features – Part Two

Just when you thought we were done with tagging updates...think again! You may have seen our previous post about recent improvements made to DoneDone's tagging system (Tldr; We've been on a mission to make DoneDone's tagging system more awesome).

New Tagging Features

DoneDone’s ability to add tags to issues is something we’re really proud of. In terms of how it extends DoneDone’s usefulness, it’s like the horn of a unicorn: Without the horn it could be…

Slack integration just got even easier

As many of you know, you can integrate a DoneDone project with a Slack channel or group. Any time issues are added or updated, DoneDone will automatically post a message in Slack.

Automate error tracking with DoneDone and Bugsnag

Bugsnag recently integrated with DoneDone, allowing you to create issues for Bugsnag events. Let's look at how to take error tracking to the next level.

New Feature: Project Admins

We just introduced a new feature that many of you have been waiting for. You can now assign admins to specific projects.

DoneDone Quick-Start

We've done quite a bit of writing over the past few years (and we've made quite a few improvements to DoneDone too!), so it seemed like a good idea to collect a few popular posts into a short quick-start guide.

More from our blog…

Bug Tracking
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