The start of the new year is always a great opportunity to reflect on time - looking back at the past year and looking forward to the next.

Bugs happen in programming. To reduce bugs, test through 5 steps and focus on finding leaks rather than puddles.

Douglas Adams is one of my favorite authors, responsible for the Hitchhiker's Guide to the Galaxy series.

"Feature request!!!" It's often the battle cry we software engineers use to downplay the urgency of a customer's issue.

When we started building DoneDone, there were quite a few existing issue trackers on the market.

Sometimes you don't want to bother with opening a new application or browser tab to make a quick update to your issues and bugs.

Last week, our users created or updated a total of 13,145 issues within DoneDone. Assuming those updates were made during mostly-normal business hours, that's over 300 changes per workday hour!

Nearly 200,000 issues were submitted by DoneDone customers in 2012, and, already, we’re on a pace to eclipse 300,000 issues submitted by the end of this year.

When we first sketched out how DoneDone would work back in 2008, one thing was clear. We wanted an app that didn't leave issues hanging out to dry.

Lots of people use email to manage their day-to-day tasks - just about every web application can be configured to send updates directly to your inbox (DoneDone included!) But since all your productivity tools…

One of the most-requested features from our users has been due dates on issues.