Author name: Ka-Wai Cheung

Just Released: Harvest Integration

Today, we’re excited to announce we’ve released an integration with the popular time-tracking app, Harvest. You can now track time on any task or conversation right within the app. It’s been one of our most popular integrations in Classic, and now it’s part of both of our products. To add Harvest, go to your mailbox

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Using .Net extension methods as syntactic sugar without the toothache

Since extension methods were introduced to .NET in 2007, how to use them appropriately has always been a source of debate amongst its programmers.For those of you unfamiliar with them, the extension method feature allows you to add methods to an existing class without modifying the original type.  Extension methods are implemented as static methods

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In business for the love of coding

For awhile now, I’ve been following a Twitter account called Programming Wisdom. I’ve always enjoyed the daily dose of sage advice and inside-programming humor from them. I did a double-take recently when they tweeted a quote of mine from a book I published back in 2012. “In the end, regardless of where you are on

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DoneDone Updates: Re-open public issues, more clarity, and a font reset.

Howdy folks! We’ve been busy working on a handful of items in our DoneDone backlog. There’s more to come but here’s what’s already available. 1. Re-open closed or fixed public issues when customers reply You can now configure closed or fixed Public Issues to automatically re-open if a customer replies back. They might be writing

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