As we roll into a new year, we wanted to take a quick look back at how much we’ve collectively accomplished here at DoneDone in 2013. When we say we, we truly mean everyone involved in DoneDone — from our development team to you. Your continuous feedback via Twitter and our support forum have inspired
This past Friday, we migrated DoneDone – top-to-bottom – over to Amazon Web Services. We spent many weeks re-architecting parts of the application so they’d be better suited for a Cloud hosting environment like AWS. One major change is the way we now handle how email is delivered within DoneDone. On our old environment, DoneDone
The AWS Migration: Queues, long tails, and double rainbows Read More »
Dear beloved customers, Many months of hard work from our developers and IT team culminate this Friday, November 8th, when we complete the migration of DoneDone to our new data center on Amazon Web Services. We’ll be joining hundreds of other well-known organizations who have ported some — if not all — of their web
What to Expect This Friday, November 8 (9pm-12am EST) Read More »
We’re proud to announce the release of Public Issues in DoneDone today. Quite simply, it’s our biggest new feature to date. Here’s a video of how to get things set up on your DoneDone account today. Configure how Public Issues work with your project To configure Public Issues on your project, go to your project
Working on an issue tracker for the past four years has taught me more than just how to build and maintain a piece of software. It’s taught me how to be diligent with my response to people’s problems.Here’s what I mean. We get feedback – lots of it – from our customers. The feedback ranges
The due diligence of thinking through your problem Read More »
Despite all the great user interface design we see on web applications today, one of the most important user interfaces for a SaaS product doesn’t live in the browser and may have very little “design” to it at all.It’s email. Yes, email! That bothersome bit of technology we all were expecting to die years ago
“Feature request!!!”It’s often the battle cry we software engineers use to downplay the urgency of a customer’s issue. After all, there isn’t time to add in new features when we gaze out at the never-ending bug log that faces us.To us software engineers, the difference between a bug and a feature request is crystal clear.
While we love posting about big updates, this week we’ve pushed up a few very small ones that we’d like you to know about. Error pages: Now with more Fun I tasked Jeremy to spend an afternoon rebuilding our once-drab error pages. Errors (like 404s or 500s) are a bad experience to begin with, but
Important Note: Since the POODLE vulnerability was announced in October 2014, we no longer support SSLv3, and you should not need to perform the instructions below to integrate DoneDone with Github. We will keep this blog post here for posterity’s sake. We recently have been experiencing some issues with Github integration. If you use Github
Github timeouts and the quick and dirty solution Read More »
We’re ecstatic today. One of our favorite apps, HipChat, now integrates with DoneDone. At We Are Mammoth, we’ve been using HipChat for nearly a year and I can’t imagine working without it. Our 20 person shop is spread across five states, with a few people working from home every day. HipChat keeps our team together.
