New Feature: Pasting Screenshots
If you build websites or web/mobile/desktop apps, it’s always super helpful to include screenshots when logging issues.
Going native with system fonts and form fields
Designing an application interface in today’s world is difficult. Many products offer native implementations for iOS and Android, as well as cross-browser HTML versions. Native platforms each offer their own user interface guidelines, which outline some best-practice approaches to navigation, controls, animations, and more. Apps that follow these guidelines are instantly understandable and usable by
Automate error tracking with DoneDone and Bugsnag
Bugsnag recently integrated with DoneDone, allowing you to create issues for Bugsnag events. Let’s look at how to take error tracking to the next level.
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Debugging like a Detective
Last week we received an email from a DoneDone customer who was experiencing a strange file upload error. We attempted to reproduce the error with no luck, so we asked the user to notify us if it happened again. They replied that the error had disappeared. Case closed. A few days later, a second customer
Debugging remote webhooks with ngrok and Visual Studio
Over the past few years, we’ve regularly built new integrations into DoneDone. Most of our integrations use webhooks, which are callbacks sent from a remote third-party service to your application. Webhooks are simple yet powerful, and allow us to easily automate tasks like processing incoming emails and updating issues from Git or SVN commits. The
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Accessing your Windows Development Environment from OSX
DoneDone is built using ASP.NET, meaning our development environment is Visual Studio on Windows. Ka Wai and I both use MacBook Pros with Parallels installed because it gives us easy access to all major browsers on OSX and Windows. One challenge I ran into when I first joined DoneDone (now 3 years ago!) was the
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DoneDone Quick-Start
We’ve done quite a bit of writing over the past few years (and we’ve made quite a few improvements to DoneDone too!), so it seemed like a good idea to collect a few popular posts into a short quick-start guide. Here are a few quick reads to help you squeeze everything you can out of
Clarifying DoneDone's Issue Workflow
DoneDone features a simple workflow designed to move issues from Open to Fixed. Our workflow manages which new statuses are available based on the issue’s current state and the user’s role. For example, if the Fixer has flagged an issue as Not Reproducible, the Tester will only be able to select Pushed Back (providing steps
Building a Rails dashboard app with the DoneDone API
Last week, I talked about my experiences using DoneDone to manage household issues. To accompany my post, I wrote a simple Rails application to query data from the DoneDone API and display it on a publicly-accessible dashboard. Today, I’d like to walk through the process of building that application from the ground up. If you’d
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Issue Tracking for your Home
A few months ago, my wife and I decided it was time to move out of the suburbs and back closer to the city. Granted, Little Rock isn’t a huge metro area, but it regularly takes us 45 minutes or more to run “quick” errands from our current home. So, after searching for a few