In the summer of 2008, the web development business I co-founded was in the middle of our largest consulting project to date, working with a big client, and using some truly awful bug tracking software. The interface was a splattering of form elements—an assortment of configurations and features that were irrelevant to us. At the same […]
Fifteen Years of Keeping It Simple Read More »
Are your customers ever flustered with the never-ending game of “Inbox Hide and Seek” when it comes to locating support tickets? Well, worry no more! Here at DoneDone, we’re always listening to your feedback and brewing up solutions that make your work-life as smooth as peanut butter. Introducing our shiny new feature – the Customer
Simplify Support with DoneDone’s New Customer Ticket Portal Read More »
At DoneDone, we’re always striving to make our tools more valuable to our customers. That’s why we’re thrilled to announce a major update to our pricing model! The Cause 🚨 We’ve listened to feedback from our current and prospective customers, who often found our old pricing structure a bit confusing. We identified this as a
DoneDone’s New Pricing Model Makes all Guest Users Free Read More »
When it comes to tackling sizable projects, perfectionists and professionals alike often fall into the intimidating shadow of the proverbial ‘elephant’ on their to-do list. However, as the old adage suggests, the way to eat an elephant is one bite at a time. In this article, we’ll explore a practical and psychological approach to breaking
Bite-Sized Breakthroughs: The Art of Eating an Elephant in Project Management Read More »
As a project manager, you understand how important it is to keep things running smoothly. And when you’re managing a team of developers, designers, and other contributors, that can be a real challenge. Fortunately, DoneDone is here to help. With the upcoming feature called Workflow Jobs, you’ll be able to automate the process of reassigning
A Sneak Preview of DoneDone’s Upcoming Feature: Workflow Jobs Read More »
It’s difficult to keep track of customer concerns and emails. Your staff is constantly replying to clients and keeping track of all the requests, concerns, and bugs that come in. You need a better method for turning support emails into tasks and knowing when things are completed or if anything falls through the gaps. The
Add tasks directly from conversations, comments, and replies (and more features) Read More »
