Hey DoneDone users! This morning, we made our first big release since the launch of DoneDone 2. Here’s what’s been updated. Global Search As I mentioned last month, we’ve been working hard on a global search feature and it’s ready to go on your account right now. The next time you visit DoneDone 2, you’ll […]
Just Released: Global Search, Reference Numbers, and better lists Read More »
Learn everything you need to set up an issue management system for your company. Explore the basic components, maintaining lists, and choosing a software.
How to set up an issue management system for your company Read More »
Learn how you can use a shared inbox to help automate your customer support and improve communication with customers.
How to use shared inbox software to automate customer support Read More »
Nearly 200,000 issues were submitted by DoneDone customers in 2012, and, already, we’re on a pace to eclipse 300,000 issues submitted by the end of this year. With all those problems logged, it’s DoneDone’s job to make sure they get resolved as quickly as possible. We already do a lot. Last year, we launched a
Rethinking our original codebase, 1300+ Git commits, a visual overhaul. Our journey to building DoneDone 2 was a monumental experience. Read on.
When talking about software design, handling permissions seems straightforward: Make sure a user can only access things they have rights to. There’s nothing inherently complex about it. But, creating an elegant coding strategy for permissions is hard—particularly as an application grows in scope.For one, the actual logic gets more complex. What may have started as
Whether you’re fresh out of college or already working in product, here are some tips for how to get started with your first product management role.
How to Become a Product Manager Before You Have Experience Read More »
It can be hard to know which product management tool is the right one for the job. In this article, we’ll provide 7 strategic steps to take for evaluating and choosing the best product management tools for your organization.
How to Evaluate and Choose the Right Product Tools as a Product Manager Read More »
It’s easy to define bad business collaboration. Unclear goals. A lack of clarity. Poor communication. The wrong tools. Not enough tools. Too many tools. Depending on who you ask, you might get any of the above answers.The reason it’s so easy to define bad business collaboration is that we’ve all experienced it at one point
How to make business collaboration unbelievably simple Read More »
While there is no surefire way to manage every construction project perfectly, there are certain tools and tips of the trade that can help to set you up for success, now, and in the future.
Two tips for how to manage construction projects Read More »
