A few years back, we launched Public Issues (Wait! Have you seen the NEW DoneDone customer support features?) to extend DoneDone beyond just an internal issue tracker. With Public Issues, anyone can email issues to your project via a custom address. It’s one of our most popular features to-date.It’s even more useful when you can […]
How to use DoneDone to manage your customer support email Read More »
We have another big announcement! Until now, if you wanted to link to a Google Drive file, you’d have to open a new browser tab, then manually copy and paste the URL directly into your message. As of today, you can now attach Google Drive files to a task or conversation without leaving DoneDone. For
Today, we’re excited to announce we’ve released an integration with the popular time-tracking app, Harvest. You can now track time on any task or conversation right within the app. It’s been one of our most popular integrations in Classic, and now it’s part of both of our products. To add Harvest, go to your mailbox
We’re excited to announce the release of our brand new Github integration with DoneDone 2! Like our recent improvements, Harvest integration, global search, and reference numbers, our brand new Github integration isn’t just a replica of what we did in DoneDone Classic, it’s a drastic improvement. If you want to dig into the details, head
Just Released: New and Improved Github Integration Read More »
Last week, we released our first ever integration with Zapier. If you’re not familiar with Zapier, it’s a service that lets you connect web apps together to automate common tasks. For instance, you may want to use a Zap that creates a new DoneDone task every time a row is added to a Google Sheet.
Learn about the newest feature on DoneDone that allows customers to keep track of longer support exchanges by including the entire conversation thread in their replies.
Just Shipped: A Complete Reply History in Conversation Emails Read More »
Lots of people use email to manage their day-to-day tasks – just about every web application can be configured to send updates directly to your inbox (DoneDone included!) But since all your productivity tools send you multiple messages every day, it’s easy to end up with an overstuffed inbox if you don’t dedicate a few
A task-tracking and shared inbox app like DoneDone can help property management teams know what work they are responsible for, track it’s progress, and keep the entire team in the loop. Read more about the most important property management tasks here.
Key Property Management Tasks: What You Need to Know Read More »
Our newest release is all about speed and convenience. Watch this video to see our creator-in-chief, Ka Wai Cheung, walk you through these updates.
Latest release: speedier, more intuitive navigation Read More »
Understand the lean project management methodology in order to implement it. Get a walk-through of how to select the right project management tool.
