Author name: Cloud Hill

Saving time (and money) with a combined issue tracker and customer support tool

Customer support and bug tracking are two functions that are critical to your company’s success: Help desk software enables your support team to build a rapport with customers. Issue tracking software provides a workflow for your development team to stay on track. Today, many companies use one system for customer support and another for issue

Saving time (and money) with a combined issue tracker and customer support tool Read More »

Searching issues with DoneDone

This is the third in a five-part series of articles introducing DoneDone, our simple, straightforward issue tracking tool to finish projects strong. Sign up to get a launch alert and view a quick features list at http://www.www.getdonedone.com. We’ll be launching DoneDone within the next few days… Today, let’s talk about search. DoneDone gives you smart

Searching issues with DoneDone Read More »

Shooting down bugs with DoneDone

Recently, Bug Shooting added support for DoneDone. Bug Shooting is a free download for Windows that lets you take screenshots, annotate them, and immediately upload them as part of a new or existing issue. Do note that we currently only allow file uploads for paid accounts. Here’s how it works with DoneDone. Quick install and

Shooting down bugs with DoneDone Read More »

Scroll to Top