What should DoneDone do when you’re not testing? A few customers have asked about hibernating their account while they’re in development or design. My response has been, “why’d you wanna do that?”. There’s plenty of other ways DoneDone can help a team manage requests, issues, or problems regardless of ‘where’ the project is in it’s […]
Even though DoneDone has an issue status called “Need more information”, it’d be ideal if it was never used in 90% of all cases. Help the developer get you a fix by providing the quick facts you know they need. Provide a screenshot and/or link to the page where the issue is happening Which browser,
Yesterday, we updated DoneDone so that all pages have more descriptive titles. The biggest change you’ll notice is with issue pages. We’ve added the issue number and project name in the title. For those of you that open up multiple DoneDone windows, it’s now much easier to quickly scan your browser tabs for the project
DoneDone Tip: At the onset of the testing phase, it’s helpful to have your client assign issues to a single, designated person on the development team. This gatekeeper’s job is to quickly route issues to the person best-fit to tackle the problem. Longer term, the client will get familiar with individual team members and their
A few upgrades we’ve made recently to DoneDone. Better navigationDoneDone now has a revamped header. The old header was a bit cramped, especially if you are an account holder. Most of the links are rarely used (like “Profile” and “Account”) and some features used all the time (like switching between projects). The new header emphasizes
DoneDone: Now with an improved header and popup images! Read More »
To link between issues in a DoneDone project, use the pound sign (#) followed by your issue number, as in “#132”. DoneDone will automatically check if the issue exists, then create a hyperlink for you. The syntax: http://screencast.com/t/YzVjNDNlNjIt Next, the results: http://screencast.com/t/OTEzNGVkZj Have a productive week DoneDone’rs.
Here’s what’s on tap this week as we prepare for Friday’s public DoneDone release. As usual, we’ll be reminding folks what’s going on via Twitter and posting some release notes summarizing the updates. Oh, and that week you’re about to have? We hope its nice and simple. Edit a comment One customer writes “For the
Two indispensable and free screenshot tools are Jing and BugShooter. Jing uploads your screenshot to the web and copies the link to it to your clipboard so you can just share a URL in your DoneDone issue. Bugshooter integrates with DoneDone, so all you do is point, shoot, and tell it which issue to upload
It’s been a busy two weeks for us and we’re stoked to be releasing two great new features this Saturday, January 20th at about 1:00 PM CST. NOTE: There will be a bit of downtime, probably about 30 minutes. We’ll be posting an in-app alert as a reminder, and will otherwise update via Twitter (@getdonedone)
DoneDone Preview: Drag & Drop files, SVN & Git integration Read More »
The Status Report page of every project is a good way to take stock of how the team is doing … It gives a snapshot of who’s got the biggest queue, who’s currently waiting on others to get cracking, and finally, it gives a measure of how close the team is to that ever-elusive 100%
