Author name: Cloud Hill

DoneDone Updates: Re-open public issues, more clarity, and a font reset.

Howdy folks! We’ve been busy working on a handful of items in our DoneDone backlog. There’s more to come but here’s what’s already available. 1. Re-open closed or fixed public issues when customers reply You can now configure closed or fixed Public Issues to automatically re-open if a customer replies back. They might be writing

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Eat Media on DoneDone: Almost everyone has said, "This is the perfect bug tracker."

Eat Media is a no-nonsense content development company with a passion for writing. We recently asked Ian Alexander, Vice President of Eat Media, to talk to us about how DoneDone has helped them get stuff done. On DoneDone’s intentional simplicity… I appreciate the “talk to me when I need to be talked to” aspect of

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DoneDone vs. other issue trackers

When we started building DoneDone, there were quite a few existing issue trackers on the market. Four years later, there are even more choices out there, and it’s tough to decide which one is right for your company. So what makes DoneDone stand out from the rest? Simple interface Many issue trackers are targeted at

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Enhance Your Issues With Tags

When we started building DoneDone, we had lots of experience with the most popular bug trackers at the time. They all tended to offer lots of customization – custom statuses, priorities, categories, phases, workflow logic, and more. While there are definitely users who enjoy tweaking these types of options until they fit their exact requirements,

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