Author name: Cloud Hill

We have exciting news! As of today, DoneDone integrates with Harvest – the time-tracking application that we, and thousands of other companies, use to track and bill time efficiently. We think it will be a perfect marriage. Harvest makes something as onerous as time tracking palatable, just as we try to make issue tracking a […]

The latest release of DoneDone includes a new way to see “what’s on my plate” which includes all your important tickets along with upcoming due tickets. You can also keep track of all your favorite tickets using the new DoneDone Pinboard.

This is the first of a two-part post on how we built DoneDone’s global search catalog. In this post, we’ll take a look at the software we use to power our global search, how queries work, and how we structure the records needed to perform a search. In next week’s post, we’ll dive into how

In last week’s blog post, I showed you how we use Lucene.Net, a code library and document database we use to manage DoneDone’s search catalog. I detailed how we structure the documents in our database and how we write search queries against it. In the second of our two posts, I’ll dive into how we

Designing an application interface in today’s world is difficult. Many products offer native implementations for iOS and Android, as well as cross-browser HTML versions. Native platforms each offer their own user interface guidelines, which outline some best-practice approaches to navigation, controls, animations, and more. Apps that follow these guidelines are instantly understandable and usable by

Much like the origin of Harvest, DoneDone is a tool that spawned out of our own frustration when trying to manage a daily work task in a straightforward way. In our case, it was trying to log and manage software bugs with our various client projects for our consultancy, We Are Mammoth. When we began

Learn why your help desk and project management tools should be one in the same if you want to build and scale a customer-first business.