Author name: Cloud Hill

Ticketing systems make customer service easier and smoother in several ways, from better clarity and communication to more relaxed interactions

Whether you’re fresh out of college or already working in product, here are some tips for how to get started with your first product management role.

It can be hard to know which product management tool is the right one for the job. In this article, we’ll provide 7 strategic steps to take for evaluating and choosing the best product management tools for your organization.

It’s easy to define bad business collaboration. Unclear goals. A lack of clarity. Poor communication. The wrong tools. Not enough tools. Too many tools. Depending on who you ask, you might get any of the above answers.The reason it’s so easy to define bad business collaboration is that we’ve all experienced it at one point

Task management is hard to keep track of and it’s even harder when your project management platform doesn’t work for you.

We’re ecstatic today. One of our favorite apps, HipChat, now integrates with DoneDone. At We Are Mammoth, we’ve been using HipChat for nearly a year and I can’t imagine working without it. Our 20 person shop is spread across five states, with a few people working from home every day. HipChat keeps our team together.

Learn how video customer support can benefit your small business, from improved customer satisfaction to reduced customer support costs.

Last week, things around the world got a little more serious due to COVID-19. Schools shut down. People started working from home. And in some countries, governments have mandated businesses to lock their doors for a period of time. We already wrote an article about how to work from home and stay productive. But what

Managing teams and projects can be tricky for small businesses, but it doesn’t have to be. Learn how DoneDone, a project management tool, can help streamline your workflows and make managing teams easier than ever!