Create happy customers with shared inboxes

Auto-forward emails from your company inbox into DoneDone.
Goodbye, email pandemonium. Hello, DoneDone Mailboxes. 👋

🚀 Start free trial

No more lost emails. Only easy-to-track tickets.

Assign & prioritize. Tag & recategorize. Reply & discuss internally. It’s what email should’ve been.

Discuss privately right
in the same ticket.
Delight your customers
by remembering past
conversations with them.
Never worry about two
people replying at once.
DoneDone saves you the
embarrassment :).
Reference emails by
ticket number.
Automatically re-open
inactive tickets when
a customer replies.

The Ferrari of help desks. It’s fully loaded.

Customizable workflows? ✓
Customer ticket portal? ✓
Easy customer searching? ✓
Guided setup for email forwarding? ✓
‍Auto-responses and office hours? ✓✓
Email signatures? ✓
Saved replies? ✓
Merge conversations? ✓
‍Reply collision detection? ✓
‍Spam filtering? ✓
Bounced email warnings? ✓
DKIM and Return-Path records? ✓

One tool for projects and customer support.

Unify customer support and project management in one place. Your business benefits when support and product teams work together, not apart.

Simple shared inbox features

Avoid overly complex workflows and processes with a tool that has everything you need and nothing you don’t.

  • Workflows & Statuses

  • Private Commenting

  • Saved Replies

  • Priorities

  • Assignees & Watchers

  • Due Dates

  • Auto-Responders

  • Tagging

  • Linked Tasks

  • Bulk Editing

  • Email Signatures

  • Reply Collision Detection

  • Spam Filtering

  • DKIM/Return-Path Records

  • Email Merging

  • Guided Auto-Forwarding Setup

DoneDone integrates with…

Questions? Contact Us.

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