Help Desk
DoneDone makes it easy for teams to manage a shared inbox, track conversations, and reply to customers faster.
Shared Inbox
A help desk tool made simple
Keeps your team aligned and your customers supported, without the chaos.
No more lost emails or “who’s handling this?” With DoneDone’s Help Desk, your team can sort, assign, and reply to every customer or client request from a single shared inbox. Whether it’s a quick question, a project update, feedback, or a request for help, everything stays organized. So your team always knows what’s next.
Ticketing
Handle tickets the way your team works best
Whether your team is following up on customer questions, coordinating internal requests, managing handoffs, or juggling everyday workloads, DoneDone makes it easy to keep everything organized and moving.
Inside a DoneDone Project, switch between a straightforward list or a Kanban board for a more visual flow. Sort and filter by assignee, priority, tags, due dates, and more.
ALL-In-One Tool
Help desk, request management, and team projects all in one simple tracker
Your team shouldn’t have to jump between tools to manage customer conversations and internal work. With DoneDone, you can track incoming requests, assign tasks, and keep projects moving all from one organized place.
Link customer messages with internal tasks so your team can move smoothly between support and project work without losing context.
Give DoneDone a try today!
No credit card needed. Just sign up for a free trial, invite your team, and start getting things done with DoneDone.