Author name: sharmil.desai@donedone.com

Send An Email, Create An Issue

“How do I send and create issues via email?” Well, there’s two ways to create issues via email. You can send issues directly to your DoneDone account by using the email address specified in the Project Settings page of a specific project. Just look under the Create Issues Via Email section for the address and

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Clarifying DoneDone's Issue Workflow

DoneDone features a simple workflow designed to move issues from Open to Fixed. Our workflow manages which new statuses are available based on the issue’s current state and the user’s role. For example, if the Fixer has flagged an issue as Not Reproducible, the Tester will only be able to select Pushed Back (providing steps

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